FAQs

Faq

General Question​s

Find answers to common questions about our products, purchasing process, business registration, stock availability, and payment options.

We supply both businesses and end users. Businesses can register to purchase directly, while end users can request a quotation.

Simply complete our business registration form and our team will review and approve your account.

End users can request a quote for the products they need, and our team will assist with pricing and recommendations.

We supply solar panels, inverters, batteries, mounting equipment, and other solar-related products.

Most products are kept in stock, but availability may vary depending on demand and supplier lead times.

You can submit a quotation request through our website or contact our sales team directly.

We accept EFT payments, once the quotation is accepted. Proof of payment secures items.

Faq

Delivery Question​s

Learn more about our delivery services, shipping timeframes, coverage areas, and product warranty information.

Yes, we can arrange delivery across South Africa.

Delivery times depend on stock availability and your location, but our team will provide estimated timelines when confirming your order.

Yes, all products carry manufacturer warranties subject to the supplier’s terms and conditions.

Faq

Installation & Setup

Get information about installation services, product setup, maintenance solutions, and ongoing technical support.

Yes. If you require installation services, please contact us directly and our team will assist you.

Yes, we offer maintenance and support services for solar systems and related equipment.

We supply solar panels, inverters, batteries, mounting equipment, and other solar-related products.

Faq

Returns & Warranty

Understand our return procedures, warranty coverage, and the steps required to submit a warranty claim.

We accept returns of unused, unopened products within 7 days of delivery, provided they are in their original packaging and in resalable condition. Certain items may be excluded from returns. Please contact us to arrange a return.

Yes, all products come with a manufacturer warranty. Warranty periods may vary depending on the product and brand. Terms and conditions apply.

Please contact our team with your proof of purchase and a description of the issue. We will guide you through the warranty claim process.

Your Trusted Partner in Solar Energy

From solar panels and batteries to installation and maintenance, we provide complete energy solutions for businesses and homeowners.